Andrea Ipiales O

Hello, I am Andrea Ipiales, originally from Ecuador. I hold a degree in International Business and have developed a diversified professional career in different sectors, such as banking, education and retail. I have worked in administrative roles within multinational companies, focusing on process improvement, results and customer experience. Enthusiastic and motivated to face new challenges and opportunities, I am dynamic, flexible and proactive. I adapt easily and have a strong ability to build interpersonal relationships. Currently, I am pursuing a Postgraduate Degree in Digital Marketing at Douglas College in Vancouver, Canada.

About Me

Assignment Notes

The purpose of the website is to help me showcase a personal portfolio that showcases my work experience focusing more on the digital marketing knowledge gained through my studies and skills, and highlighting my projects, professional achievements, and all the knowledge I have gained throughout my studies and work experience.

One of the main objectives is for this to serve as a platform that showcases my experience in digital marketing including CEO, content creation, social media strategy, and data analysis. Additionally, it will serve as a tool for potential employers to evaluate my qualifications and creativity. This website will also be shared at networking events and career fairs.

The target audience includes potential employers, industry professionals, and peers in digital marketing who may be interested in my work and skills.

The website will consist of several sections such as a home page, about me, contact, blog, portfolio of projects I worked on in some classes, blog posts about industry trends, and contact information. It will have a professional approach but without forgetting to be visually appealing, with modern web designs to enhance the user experience.

This website will be an integral part of my professional portfolio, showcasing real-world projects, case studies, and digital marketing strategies that I worked on in past and current classes. It will help me share my skills and experience in a practical way with future employers, making it an asset in my career advancement.

Work Experience

Roots Canada
2023-2024

Assisted customers with product selection, resolved issues, and provided information to ensure satisfaction. Maintained the store’s visual appeal by organizing and updating displays, keeping them attractive and fully stocked. Processed and replenished merchandise efficiently to support inventory levels. Handled transactions, returns, and exchanges accurately while collaborating with the team to meet store goals and support busy periods. Trained new staff on store procedures and sales techniques.

Sales Associate
Diners Club International
2020 - 2023

Understanding and addressing customer needs, managing coding, and process tracking (opportunities) related to customer financial transactions.

It is providing information and support on products or services (resolving issues).

Customer Service
University of the Américas
2018 - 2020

Support in designated operational activities: telephone and web assistance, client process follow-ups, active prospecting.

Data and applicant analysis for subsequent career and financing advice.

Admissions and Telemarketing Consulting
Maresa Corporation
2017-2018

Operational activities within internal control subsystems: Strategic, regulatory, legal, operations, and tax financing.

Assistance in applying checklists in different agencies and consolidating workshop databases for subsequent aging analysis.

Support in the confirmation process of balances with client suppliers.

Internal Audit and Management Control – Internship

My Portfolio

Andrea

Stay In Touch